Providing Complete Solution, Since we start setup in 2016, Fast Link (BPO) is the primary BPO firm with a full scale headcount of 100+ specialists
We offer Inbound and outbound customer service of receiving prospects and incoming calls from customers. Some calls come from people who want to learn more about your business, products and services. Other calls come from people inquiring about their accounts, product issues, or billing concerns. Inbound service usually has access to a solution for contact management software that allows them to open a customer account for answers to account-related questions.
We are focusing on detail and quality. We invest in the best class liaison Centre facilities, methods to find and retain the best skills. Our back-office support agents are problem solvers in tone rather than readers of the script. As a leading provider of back-office services, we ensure that we provide our clients with all the necessary actions to keep their data accurate and relevant. It includes:
Knowledge base
Content moderation
Data entry
Virtual Assistant
While other agencies can provide marketing services, we provide fully integrated marketing solution programs that our clients need to achieve desired result. We focus on value addition by providing consistent, connected, and coordinated marketing solution campaigns. Five service areas are linked to this marketing solution:
Phone Number:
(+1) 703 623 6897
Mail Us:
info@fastlinkbpo.com
Address:
7406 Alban station Ct suite 102 Springfield VA 22150
Mail Us:
info@thefastlinksolutions.com
Phone Number:
(+1) 703 623 6897
Mail Us:
info@fastlinkbpo.com
Address:
7406 Alban station Ct suite 102 Springfield VA 22150
Fast Link BPO provides an in-depth analysis of how your business and employees use your existing enterprise software as well as your enterprise mobile strategy. Then, they make suggestions for the necessary changes, new developments and integration of third-party solutions to overcome existing barriers. After meeting the initial set targets, our IT consulting consultants and software engineers recommend steps for future improvement and help implement them. Our resources are trained to offer consulting services across different domains to ensure customer satisfaction. We have a helpdesk staff available 24 hours a day, seven days a week to help solve software-related issues, especially in CRM, CLM, SalesForce, Business Intelligence. BSS provides on-site consulting by sending its expert business analysts and development team to help its customers.
Hiring the right talent can be the best investment you have ever made in your company; we at Fast Link BPO help organizations do just that. We do not believe that simply identifying candidates with the right experience is enough; our goal is to find future leaders and bring them to your doorstep. It is a goal that has led us to come up with different approaches to executive search. We have a rigorous process of recuritization to secure valuable services to our customers. The customer's trust in us is never compromised, it is a long term relationship that can only fulfill with proper recruitment process and services.
Graphic design is a creative process that conveys a specific message to the target audience. The term graphic design can also refer to several innovative and professional disciplines that focus on presentation and visual communication. Different methods are used to form and combine images, symbols and words to create pictorial representations of ideas. We help our customers with user interface and design, web content design and development, product content design and development, content management systems.
Support for project management, on-site solution support, off-site call centres, solution testing/validation services, all kinds of business processes and systems. We offer professional and affordable customer communication solutions for your small business. Fast Link BPO provides brand care solutions through call handling and web-based customer support services to maintain your brand reputation across all communication channels. Allow us to serve our customers with our trial call honouring services, outbound or outbound sales that provide the highest customer conversion rates.